Privacy Policy
Geismar North America, Inc.
WEBSITE PRIVACY POLICY
Last modified November 29th, 2023
INTRODUCTION
Geismar North America, Inc. (“We” or “Geismar“) is a strong supporter of data privacy and is committed to protecting the privacy of individuals with whom we interact. This privacy policy (“Privacy Policy”) is designed to answer your questions about the information we collect from or about you, how we collect such information, how we use that information, with whom we do or do not share that information, the rights you have with regard to the information we collect, and how you can exercise your rights regarding your personal information.
SCOPE
This Privacy Policy applies to all information we collect on, through, or as a result of your use of the website accessible at https://geismar.com/?lang=us, including the Geismar Store located therein (the “Website“) and any other websites or mobile applications provided by Geismar that incorporate this Privacy Policy.
This Privacy Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website, nor does it apply to information collected by Geismar offline or through any other means not identified here.
TABLE OF CONTENTS
“Personal information” is information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, we treat the resulting information as personal information.
“Non-identifying information” is information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual.
We may use personal information and non-identifying information to create “aggregated information,” which is information about groups or categories of data subjects or individuals, which does not identify and cannot reasonably be used to identify an individual. We do not treat aggregated information as personal information.
- Directly from you when you provide it to us.
- Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies such as Matomo.
- From third parties, for example, our business partners.
Information You Provide to Us Includes
- Information that you provide at the time you create an account on the Website, such as your first and last name, email address, company name, position with your company, and country.
- Information you provide when you place an order on our Website, which could include, in addition to some of the information you provide to us when setting up your account, your billing address and your shipping address.
- Information you provide when you contact us through the website, such as name, company, address, ZIP code, city, country, email, phone number, and any information you include in the message field.
- Information you provide when you contact us by email regarding us, our products, your order, or the Website. We may retain records and copies of your correspondence with us (including email addresses) in order to fulfill your request and/or provide customer support to you.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information to our third-party service provider, Stripe, before placing an order through our Website. We will not have access to this financial information.
- Your search queries on the Website.
As you navigate through and interact with our Website, we may use automatic data collection technologies, such as Matomo, to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, pages visited, time spent on the Website, and download history when, for example, you download a brochure about our products.
- Information about your computer and internet connection, including your IP address, operating system, and browser and device type.
We may associate the information we collect automatically with personal information we collect in other ways, such as personal information you provide to us or that we receive from third parties. This helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
For more information on our other automated tools, see ONLINE TRACKING TECHNOLOGIES AND ADVERTISING and COOKIE POLICY.
Information We Collect from Third Parties. We may supplement or update the information you provide to us or that we collect automatically, using information provided to us by third parties. For example, we may use a third party service, such as UPS, to verify and/or update your postal addresses when we are shipping something to you.
Sensitive Personal Information. We do not collect the following Sensitive Personal Information: race or ethnicity; religion; citizenship; genetic data; biometric data used to identify a person; precise geolocation; personal information of children; union membership; SSN; DL or passport number; financial account with password or security code; and contents of mail, email or texts (unless a business is the intended email recipient).
Information Collected between November 2022 and November 2023
During the above time period, we have collected the following types of information about users of our Website:
Category | Examples | Collected |
Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers | YES |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | YES |
Protected classification characteristics under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) | NO |
Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | NO |
Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data | NO |
Internet or other similar network activity | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement | YES |
Geolocation data | Physical location or movements | NO |
Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | NO |
Professional or employment-related information | Current or past job history or performance evaluations | YES |
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | NO |
Inferences drawn from other personal information | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | NO |
- Fulfill any purpose for which you present the information to us, such allow you to create an account, make purchases, contact us, or receive customer support;
- Present our Website and its contents to you;
- Provide you with the materials, products, and services you request, view, download, or purchase;
- Enable you to maintain an account on our Website to view our prices and make purchases;
- Communicate with you about your account or transactions with us, including, providing you with notices about your account, including password expiration and renewal notices;
- Send you information or request feedback about our products, features on our Website, or changes to our policies, including this Privacy Policy;
- Send you offers and promotions for our products and services;
- Personalize content on the Website;
- Provide you with targeted advertising based on your activity on our Website;
- Provide you with information on our own or third party products or services based on your activity on our Website;
- Operate, understand, optimize, develop, or improve our Website, products, services, and operations, including by using visitor survey research and analytics tools like Matomo;
- Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal;
- Test, research, analyze, and conduct product development, including development and improvement of our Website, and products, and services;
- Notify you of product recalls or safety issues;
- Enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- Notify you about changes to our Website, or any products or services we offer or provide;
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
- Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Geismar’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets being transferred;
- For other purpose we may inform you about when you provide the information;
- For any other purpose with your consent;
- For any purpose consistent with this Privacy Policy.
To learn more about how we use your information for personalization and tracking, please see ONLINE TRACKING TECHNOLOGIES AND ADVERTISING.
Our Legal Basis for Processing Your Data:
Processing your data enables us to run our business efficiently and safely, improve our Website and products, manage and maintain your account, enter into and complete transactions with you, communicate with you, and comply with our legal obligations.
We rely on several different legal bases to process your information, including:
- The processing is necessary to perform our contractual obligations in our contracts with you (such as fulfilling the orders you place through the Website);
- The processing is necessary to communicate with you in response to your request or regarding your account or order;
- You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes that we may obtain your consent for from time to time);
- The processing is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;
- The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Website or our products, preventing fraud and cheating, and promoting safety and security as described in this Privacy Policy.
It is our policy to not share or sell your personal information with third parties. However, we may disclose your personal information to other businesses or entities where it is required in order for us to perform our obligations under our contract with you, where it is required to provide the products or services you requested, where it is required by law, or where we have another legitimate interest in doing so.
Such disclosures may be considered a sale under some state laws. We may disclose your personal information, including, but not limited to, the following:
- To fulfill the purpose for which you provided it;
- To our parent company, Geismar S.A.S., and to subsidiaries and affiliates, only for use in the manner described in this Privacy Policy;
- When you direct us to share your personal information with a third party to fulfill your request;
- To contractors, service providers, and other third parties that perform services on our behalf, for reasons such package delivery (e.g. UPS), credit card payment processing (e.g. Stripe), data management and storage, marketing and advertising, analytics and research, and professional advice;
- To law enforcement agencies, regulators, and courts in response to a court order, subpoena, regulatory requirements or similar legal process, to report any activities we reasonably believe to be unlawful, or as otherwise required by law;
- To combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting Geismar;
- To another entity in connection with a merger, transfer of data assets, reorganization, divestiture, financing, dissolution, or similar corporate event involving all or part of our business;
- To enforce or apply our and other agreements, including for billing and collection purposes;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Geismar, our customers, or others;
- Where it is necessary to respond to a public health emergency, or in an emergency, to protect the safety of your health and property;
- To a reasonable extent, for purposes of carrying out news reporting and media monitoring for public interests;
- For any other purpose we disclosed when collecting the information;
- With your consent.
Disclosures between November 2022 and November 2023
We do not sell personal information. However, there may be instances in which our disclosure of your personal information to a third party is considered a “sale” under certain state laws. We do not collect, share, or sell the personal information of individuals we know are under age 16. For more information on the personal information of children, please see CHILDREN’S PRIVACY AND PRACTICES.
During this time, we have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
Personal Information Category | Category of Third-Party Recipients |
Identifiers | None |
California Customer Records personal information categories | None |
Protected classification characteristics under California or federal law | None |
Commercial information | None |
Biometric information | None |
Internet or other similar network activity | None |
Geolocation data | None |
Sensory data | None |
Professional or employment-related information | None |
Non-public education information | None |
Inferences drawn from other personal information | None |
- Provide useful features to simplify your experience when you return to our Website (for example, remembering your shipping information for future purchases);
- Deliver relevant content and advertising based on your preferences, usage patterns, and location;
- Monitor, evaluate, and optimize the use and operation of our Website; and
- Analyze traffic on our Website.
Web beacons and marketing pixels. Web beacons and marketing pixels are small pieces of data that are embedded in images on the pages of sites. They may also be referred to as clear gifs, pixel tags, and single-pixel gifs. In some cases, they permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). They may involve the transmission of information directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use web beacons or marketing pixels to bring together information we collect about you.
Analytics. As explained earlier in this Privacy Policy, we use Matomo to collect information regarding visitor behavior and visitor demographics for our Website and to develop content. We use this information to analyze Website traffic, user behavior, and for other internal purposes in order to improve our Website and product offerings. For more information about Matomo, you can visit its website at https://matomo.org/ . You may consult Matomo’s privacy policy here: https://matomo.org/privacy-policy/
Social Media. Our Website may include links to social media websites like YouTube, LinkedIn, and Instagram. When you click on one of these links, these social media companies may recognize you and collect information about your visit to our Website, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. For information, please consult the following policies:
- YouTube (https://policies.google.com/privacy?sjid=14587871046035834680-NA);
- LinkedIn (https://www.linkedin.com/legal/privacy-policy); and
- Instagram (https://help.instagram.com/155833707900388).
Cookies are pieces of information that are placed on the hard drive of your computer when you visit our Website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session when the web browser is closed. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your computer warn you each time a cookie is being placed on your device, or you can choose to block all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. If you turn cookies off, you won’t have access to many features that make your visitor/user experience more efficient, and some of our services will not function properly.
Categories of Cookies
There are different ways to classify cookies, including based on when they expire or whether they are managed by us or a third party.
Type of Cookie | Description |
Persistent Cookies | Persistent Cookies stay on your computer or mobile device until you delete them. |
Session Cookies | Session Cookies expire once you close your web browser. |
First Party Cookies | First Party Cookies are those that may be managed by Geismar and originate from our Website. |
Third Party Cookies | Third Party Cookies originate with service providers or business partners providing services on or through our Website, and can be used by these third parties to recognize your device when it visits other websites. Third Party Cookies may also be used for other purposes, such as analytics, advertising, and social media features. We do not currently utilize Third Party Cookies. |
Strictly Necessary | These cookies are necessary for the Website to function and cannot be switched off in our systems. Strictly necessary cookies are typically set in response to actions or services that you request, such as setting your privacy preferences, logging in, filling out a form, or putting items in a shopping basket. Strictly necessary cookies can also be used to manage sessions on load-balanced servers or to ensure user requests are routed consistently to the correct server.
You can set your browser to block these cookies or to alert you about these cookies, but some parts of the Website will not work if you select such settings. |
Performance Cookies | Performance cookies are sometimes called analytics cookies. These cookies count visits and traffic sources so the performance of our Website can be measured and improved, including determining whether a user is new or returning, distinguishing users from one another, and calculating new and returning visitor statistics. These cookies help us to know which pages are the most and least popular on the Website and to see how visitors move around the Website. For example, we use Matomo to help us understand traffic to and user behavior on the Website. All information collected through these performance cookies is aggregated and anonymous. |
Functional Cookies | Functional cookies are anonymous and do not track browsing activity across other websites. An excellent example of a functional cookie is a cookie that remembers user location, chosen language, or other settings to provide a personalized user experience on a website. Other examples of functional cookies include chat services and user preferences. |
Tracking, Marketing and Advertising Cookies | We may partner with third party advertisers who may use tracking pixels that set cookies to assist with delivering online advertising relevant to your interests. We or our advertising partners may build a profile of your interests and show you targeted advertisements on other sites. You can opt-out of almost all advertising cookies by updating your preferences on www.aboutads.info. These cookies do not directly store personal information about you, but they are based on uniquely identifying your browser and internet device. If you do not allow advertising cookies, you will not stop seeing advertisements—they just will not be tailored specifically to you. |
Why do we use cookies?
We use cookies to learn how you interact with our Website and to improve your experience and provide you additional functionality on the Website. Certain things we do using cookies include subjects such as remembering your language preference, remembering products you may have placed in your cart, and providing you with content and advertisements consistent with your interests.
We use Strictly Necessary, Functional Cookies, Performance/Analytics Cookies (Matomo), and Marketing Cookies. See below for a listing of the cookies we can use on our Website:
Cookie | Domain | Description | Duration | Type |
wp-wpml_current_language | Geismar.com | WordPress multilingual plugin sets this cookie to store the current language/language settings. | session | Functional |
cookielawinfo-checkbox-necessary-2 | Geismar.com | This cookie is used to record user preferences based on GDPR Cookie Consent on Necessary cookies. | 1 year | Necessary |
cookielawinfo-checkbox-functional-2 | Geismar.com | Set by the GDPR Cookie Consent plugin to store the user consent for cookies in the category “Functional2”. | 1 year | Necessary |
cookielawinfo-checkbox-performance-2 | Geismar.com | CookieYes sets this cookie to store the user consent for the cookies in the category “Performance”. | 1 year | Necessary |
cookielawinfo-checkbox-analytics-2 | Geismar.com | CookieYes set this cookie to store the user consent for the cookies in the category “Analytics”. | 1 year | Necessary |
cookielawinfo-checkbox-advertisement-2 | Geismar.com | CookieYes sets this cookie to store the user consent for the cookies in the category “Advertisement”. | 1 year | Necessary |
cookielawinfo-checkbox-others-2 | Geismar.com | This cookie is used to record user preferences based on GDPR Cookie Consent on other cookies. | 1 year | Necessary |
CookieLawInfoConsent | Geismar.com | CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie. | 1 year | Necessary |
_pk_ses.1.df45 | Geismar.com | Matomo: short-term cookies used to temporarily store visitor data | 30 minutes | Performance/Analytics |
_pk_id.1.df45 | Geismar.com | Matomo: used to store information about the user, such as the visitor’s unique identifier | 1 year 27 days | Performance/Analytics |
cookielawinfo-checkbox-others | Geismar.com | This cookie is set by the GDPR cookie consent plugin. This cookie is used to store user consent for cookies in the “Other” category. | 11 months | Necessary |
cookielawinfo-checkbox-analytics | Geismar.com | This cookie is set by the GDPR cookie consent plugin. The cookie is used to store user consent for cookies in the “Analytics” category. | 11 months | Necessary |
viewed_cookie_policy | Geismar.com | This cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data. | 11 months | Necessary |
cookielawinfo-checkbox-necessary | Geismar.com | This cookie is set by the GDPR cookie consent plugin. It is used to store user consent for cookies in the “Necessary” category. | 11 months | Necessary |
cookielawinfo-checkbox-functional
|
Geismar.com | The cookie is defined by the GDPR cookie consent to record the user’s consent and in particular the data collected during account creation for cookies in the “Functional” and “Necessary” categories. | 11 months | Necessary |
cookielawinfo-checkbox-performance | Geismar.com | This cookie is set by the GDPR cookie consent plugin. This cookie is used to store user consent for cookies in the “Performance” category. | 11 months | Necessary |
How Do Third Parties Use Cookies on our Website?
We work with third parties, including Stripe, to provide certain services on the Website. Third parties may use their own cookies to collect information about your actions on our Website and/or the advertisements you click on. They may use this information to deliver advertisements they believe are most likely of interest to you based on content you have already viewed. Third parties may also use this information to measure the effectiveness of certain advertisements. We do not control such third party cookies. For more information about how Stripe treats your financial information, please consult its privacy policy at https://stripe.com/privacy and visit its privacy center at https://stripe.com/legal/privacy-center.
How do I Control Cookies?
If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if you manually delete cookies, this may alter your access and use of some of the pages and features on our Website.
You may also reject or block specific types of cookies from our Website by setting your cookie preferences on our Website using our CookieYes plugin. You can change those preferences at any time.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647 (Chrome);
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protectionfirefox-desktop (Firefox);
- https://help.opera.com/en/latest/security-and-privacy/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internetexplorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/en-gb/guide/safari/manage-cookies-andwebsite-data-sfri11471/mac (Safari); and
- https://support.microsoft.com/en-gb/help/4468242/microsoft-edgebrowsing-data-and-privacy (Edge).
You may also visit https://allaboutcookies.org/ or https://www.aboutcookies.org/ for details on how to delete, reject, or block cookies and for further information on cookies generally.
Blocking all cookies will have a negative impact upon the usability of many websites, including ours. If you block cookies, you will not be able to use all the features on our website.
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can also use our CookieEyes plugin to disable certain tracking and/or advertising cookies. However, please note that if you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.
- “Do-Not-Track” Signals. Some web browsers may transmit “do-not-track” signals to websites with which the user communications. Because there is not a common standard for “do-not-track” signals, our Website will generally not respond any differently if you transmit “do-not-track” signals.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can CONTACT US and notify us that you wish to opt-out of third-party advertising. However, please note that we currently do not share information with third parties for advertising purposes. We will update this policy if we decide to do so.
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can CONTACT US and notify us that you wish to opt-out of targeted advertising.
You may have additional rights regarding your personal information based on the state in which you reside. Please see YOUR STATE RIGHTS for more information.
In accordance with applicable law, your controls and choices may include:
Right to Know/Right to Access
You have the right to know what personal information we have collected about you. Upon receipt of your request, and confirmation of your identity, we will disclose to you:
- The categories and specific pieces of personal information that we have collected about you in the past twelve (12) months;
- The sources from which we have collected that information;
- Our business or commercial purpose for collecting such information;
- The categories and specific pieces of personal information that we have disclosed to third parties for a business purpose during the past twelve (12) months;
- The categories and specific pieces of personal information that we have sold to third parties during the past twelve months; and
- The third parties to whom we have disclosed or sold such personal information.
Right to Data Portability
You have the right to request a copy of the personal information we have about you. We will provide it in a format that we select, that you can reasonably transfer to a third-party.
Right to Correct/Right to Rectification
You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions. In addition, you can review and change your personal information by logging into the Website and visiting your account profile page.
Right to Delete/Right to Erasure
You have the right to request that we delete any of your personal information, subject to applicable legal exceptions. If you submit a request for your personal information to be deleted, we will review your request and attempt to confirm your identity. If we confirm your identity, we will review the request to see if an exception allowing us to retain the information applies. If no exception applies, we will delete your personal information and direct our service providers to do the same.
We may deny your deletion request, for example, if retaining the personal information is necessary for us or our service provider(s) to:
- 1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- 2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- 3. Debug products to identify and repair errors that impair existing intended functionality.
- 4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- 5. Comply with any international, national, federal, state, or local laws, rules or regulations, applicable to us or to your personal information.
- 6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- 7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- 8. Comply with a legal obligation.
- 9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Right to Opt-Out of Promotional Offers
When you create an account on the Website, you will have the option of checking a box indicating that you wish to receive special offers from us to the email address associated with your account. If you do not check this box, then we will not send you these special offers. If you do not wish to have your contact information used by Geismar to promote our own or third parties’ products or services, do not check this box. You can always opt-out of non-essential email or text communication by contacting us as provided in the CONTACT US section. If we have sent you a promotional email or text, you may send us a return email or text asking to be omitted from future email distributions.
Your election not to receive promotional and marketing correspondence from us will not (a) preclude us from corresponding with you, by email, text or otherwise regarding your existing or past relationship with us, nor (b) preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information while maintaining and improving the Website.
Right to Opt Out of Sale or Sharing of Personal Information
You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law). There may be situations where we cannot fulfill your requests if you opt-out of such sharing. If that is the case, we will make it clear at the time of collection that such sharing is required to fulfill your request for products or services.
You may also use an authorized agent to submit a request to opt out on your behalf if you provide the authorized agent signed written permission to do so.
To opt-out of the sale or sharing of your personal information, you or your authorized representative should:
- Click on the link DO NOT SELL OR SHARE MY PERSONAL INFORMATION on the footer of our Website.
- Click on the “Manage Consent” button at the bottom of the page, check the box next to “Do not sell my personal information,” and click “Accept.”
- Submit a request to us by emailing csinfo@geismar.com
You do not need to create an account with us to exercise your opt-out rights. We will use personal information provided in an opt-out request only to review and comply with the request.
Residents of certain states may have additional rights under applicable state law. For more information on whether you may have additional rights with respect to your personal information, please see YOUR STATE RIGHTS.
- Calling us at +1- 847-697-7510.
- Emailing us at csinfo@geismar.com.
- Writing to us at:
Attn.: Customer Service
134 Parker Drive,
Beaufort, SC 29906.
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative of such individual.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Verification of Requests
Only you, or someone legally authorized to act on your behalf, may make a request regarding your personal information. A parent or guardian with legal custody may make a request on behalf of a minor child. An authorized agent must have your signed permission to submit a request on your behalf or provide proof that they have power of attorney in accordance with applicable law. Before completing requests from authorized agents, we may contact you directly to confirm you’ve given your permission and/or to verify your identity.
We cannot, and will not, respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm the personal information relates to you.
We will not use personal information provided in the request for any purpose other than to verify the requestor’s identity or authority to make the request.
Responding to Your Request
We will endeavor to confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us by phone at +1-847-697-7510 or by email at csinfo@geismar.com
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to the email address associated with that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
The information in our response will cover only the 12-month period preceding our receipt of your request. If we cannot comply with your request or any portion of your request, our response will explain the reasons we cannot comply. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Appeal Process
If we refuse to take action upon your request to exercise any of your data privacy rights, you may appeal our decision within a reasonable period after you receive notice of our decision. To initiate an appeal, please contact us using the information in the CONTACT US section and inform us that you would like to appeal our decision. Within forty-five (45) days after we receive your appeal, we will inform you of any action taken or not taken in response to your appeal, and we will provide you with a written explanation of the reasons in support of our response.
If your appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact your state attorney general to submit a complaint, should you wish to do so.
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer certain financial incentives permitted by applicable Privacy Laws that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
We do not currently provide any financial incentives.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our products/services may not be able to take account of your interests and preferences. If you do not provide your personal information when creating an account, then you will not be able to view pricing on the Website and will not be able to make purchases on the Website. If you do not provide your personal information when placing an order, then we will not be able to complete your order. If there are other instances where the collection of personal information is mandatory for successful provision of products/services, we will make that clear at the point of collection, such as by requiring you to enter in that information, as indicated by an *asterisk, so that you can make an informed decision whether to provide the information.
While we do our best to protect your personal information, please be aware that no security measures are perfect or impenetrable. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please CONTACT US.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to an account, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information. By using our Website, or our services, you acknowledge that your personal information will be stored or processed in France and the United States. If you have any concerns about how your data is being transferred, stored, or processed, please contact us at csinfo@geismar.com
- Calling us at +1- 847-697-7510.
- Emailing us at csinfo@geismar.com
- Writing to us at:
Attn: Customer Service
134 Parker Drive,
Beaufort, SC 29906.
California
California residents have the following rights:
Right to Access You have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, sell, and share. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information that we collect from you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law). See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
California’s Required Mandatory Disclosures
See INFORMATION WE COLLECT , SHARING OR SELLING YOUR INFORMATION and HOW WE USE YOUR INFORMATION for our mandatory disclosures.
Shine the Light Act
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Geismar to third parties for the third parties’ direct marketing purposes. We take great pride in the relationship of trust we have built with our customers over many years and we are dedicated to treating your personal information with care and respect. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share visitors’ personal information with third parties for those parties’ direct marketing use, unless you elect that we do so.
*California Privacy Right Metrics
Request to Know
- Received: [N/A]
- Completed in Whole or in Part: [N/A]
- Not Completed*: [N/A]
- Average Days to Complete: [N/A]
Request to Delete
- Received: [N/A]
- Completed in Whole or in Part: [N/A]
- Not Completed*: [N/A]
- Average Days to Complete: [N/A]
Do Not Sell My Personal Information Requests:
- Received: [N/A]
- Completed in Whole or in Part: [N/A]
- Not Completed*: [N/A]
- Average Days to Complete: [N/A]
*Once we have had a full year to collect these statistics, we will update this data to reflect all requests received from individuals in the U.S., as well as certain requests from individuals outside of the U.S., between January 1, 2024 and December 31, 2025.
**This means that the request could not be completed due to various factors including because the request was not verifiable, was made multiple times, or we did not have any personal information associated with the requester.
See Contact Us for information on how to contact us regarding questions about our privacy practices.
Colorado
Colorado residents have the following rights:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Colorado law). You have the right to opt-out of the sale of your data (as defined under Colorado law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Connecticut
Connecticut residents have the following rights:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Connecticut law). You have the right to opt-out of the sale of your data (as defined under Connecticut law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Delaware
Delaware residents have the following rights effective January 1, 2025:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Delaware law). You have the right to opt-out of the sale of your data (as defined under Delaware law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Indiana
Indiana residents have the following rights effective January 1, 2026:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Indiana law). You have the right to opt-out of the sale of your data (as defined under Indiana law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Iowa
Iowa residents have the following rights effective January 1, 2026:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Iowa law). You have the right to opt-out of the sale of your data (as defined under Iowa law). See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Montana
Montana residents have the following rights effective October 1, 2024:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Montana law). You have the right to opt-out of the sale of your data (as defined under Montana law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Oregon
Oregon residents have the following rights effective July 1, 2024:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Oregon law). You have the right to opt-out of the sale of your data (as defined under Oregon law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Tennessee
Tennessee residents have the following rights effective July 1, 2025:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Tennessee law). You have the right to opt-out of the sale of your data (as defined under Tennessee law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Texas
Texas residents have the following rights effective March 1, 2024:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Texas law). You have the right to opt-out of the sale of your data (as defined under Texas law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Utah
Utah residents have the following rights:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Utah law). You have the right to opt-out of the sale of your data (as defined under Utah law). See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Virginia
Virginia residents have the following rights:
Right to Access You have the right to confirm whether we are processing your personal data and to access your personal data. See Right to Know/Right to Access.
Right to Delete You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. See Right to Delete/Right to Erasure.
Right to Correct You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. See Right to Correct/Right to Rectification.
Right to Opt Out of Sale or Sharing of Personal Information You have the right to “opt out” of targeted advertising (as defined under Virginia law). You have the right to opt-out of the sale of your data (as defined under Virginia law). You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. See DO NOT SELL OR SHARE MY PERSONAL INFORMATION.
Right to Data Portability You have the right to obtain a copy of the personal data that you provided to us. See Right to Data Portability.
For information on how to exercise these rights, see EXERCISING YOUR RIGHTS.
Virginia’s Required Mandatory Disclosures
See HOW WE COLLECT INFORMATION, SHARING OR SELLING YOUR INFORMATION and HOW WE USE YOUR INFORMATION for our mandatory disclosures.
Nevada
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may do so as provided for in EXERCISING YOUR RIGHTS. However, please know we do not currently sell data triggering that statute’s opt-out requirements.