Anticipating the global movement towards solutions that preserve the environment, improve the comfort of workers and minimize negative impact on the neighborhood, Geismar proposes a new global approach towards a sustainable railway world “the sustainable way to rail” which consolidates all its innovative electrically-powered solutions under the name Activion systems.
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Only customer business addresses are allowed to order from the Geismar Store.To order by phone, please call +1 847-697-7510
Geismar values your business and trust in our expertise, products and services.
Our journey begins with the selection of the right equipment and solution to get the job done successfully. We accompany you throughout the lifetime of your investment from commissioning and training, maintenance and spare parts to possibly extending the lifetime or providing rentals.
The goal of our Customer Service Department and partner network is to ensure your success and maintain your business and trust every day.
Our ambition is to provide you timely customer services to accompany you along your journey with Geismar.
Commissioning is a key part of putting the machine or equipment into service. When carried out carefully using the correct procedures, it is an investment in its serviceability and reliability over its entire service life.
Our experts accompany our products to your premises worldwide to ensure a proactive and efficient execution of the predefined commissioning process associated with your equipment purchase
The most successful companies recognize the fact that training is not an event but a thoughtfully-planed and ongoing process.
Proactive listening by our commercial and training teams, and in accordance to local railway regulations, together we define the roadmap of a well targeted training plan.
Providing adapted levels of applicable knowledge to your teams in our training centers, on-site or in your facilities ensures safe use of equipment.
We provide a range of activities falling under Maintenance, Repair and Overhaul (MRO) services.
To improve the expected lifetime and uptime and of your equipment investment, while minimizing costs during its lifespan our maintenance services include: Preventive or scheduled maintenance and Corrective maintenance plans.
Ask about our Maintenance Service contracts and extensions of guarantees tailored to your needs.
Our priority and objective are to carry out the repair as soon as possible, guaranteeing the highest quality of the repair and the integrity of your investment.
We will always consult you about each repair and the extent of the repair can be adjusted as agreed. Our spare parts are readily available and can be shipped worldwide.
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Our products are specifically designed for use in their specified environment and where a high level of product up-time is required.
Some component might wear over the years and may need to be replaced. Often this is foreseeable and programed. You can rely on our preventive / scheduled maintenance program to keep equipment at its best performance level.
We can urgently ship worldwide our readily available spare parts and ensure spare parts availability for the majority of our equipment over cycles of 20 years.
Our specialists will assist you with the repair of your equipment directly on site or at our repair centers.
Regular audits can be executed on your machines to estimate the cost and feasibility of refurbishment.
In the case of damage of material, we are committed to defining the spare parts required for the safe restoration of your equipment.
Our specialists are ready and available to advise you on our various measurement technologies for rail infrastructure.
In order to ensure high accuracy and reliability, measuring equipment has to be regularly calibrated. This service is offered in our centers.
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